A set of golf equipment may consist of a golf bag containing only clubs, balls, and a pair of golf shoes.
You can bring a set of golf equipment as check-in baggage. The price per golf bag one-way is €50,-, max 23 kg. Let us know via My Vipper and/or customer support
to make sure you can bring your set of golf equipment on your trip.
A set of (water-) ski or snowboard equipment may consist of one of the following:
- A board (in a bag: max. length 300 cm / 118 inch) and a pair of snowboard boots.
- A pair of (water) skis, two ski poles and a pair of ski boots.
You can bring one of the above sets as check-in baggage. The price per ski bag one-way is €50,-, max 23 kg. Let us know via My Vipper and/or contact centre to make sure you can bring your set of ski equipment.
An avalanche rescue backpack can be taken instead of a piece of hand- or (extra arranged) check-in baggage or packed inside your hand – or check-in baggage. You always need to reserve for its transportation via telephone. On flights to, from and via the United States, avalanche rescue backpacks with an explosive trigger mechanism are not allowed in hand – or check-in baggage.
A set of dive equipment may consist of a wetsuit, vest, socks, mask, shoes, flippers, knife, and regulator. Dive lamps must be transported as hand baggage, with the bulb and batteries removed.
You can bring a set of dive equipment as check-in baggage. The price per dive bag one-way is €50,-, max 23kgs. Let us know via My Vipper and/or contact centre to make sure you can bring your set of dive equipment.
Please note: Air cylinders (scuba tanks) must be empty, and the valve should be open or removed. You always need to reserve for transportation of air cylinders, which can only be taken at a special fee.
Make sure to request special assistance as far in advance of your flight as possible, but at least 48 hours before departure, to give us enough time to arrange it for you. The more information we have about your particular requirements, the better prepared we will be to meet your needs. If we receive your request within 48 hours before departure, we will still do our very best to assist you, but we cannot guarantee to provide you the assistance you need in time.
Requesting special assistance is needed if:
- You need assistance at the airport or during boarding, disembarking or transferring.
- You are bringing your own (electric) wheelchair or scooter.
- You are bringing special medical equipment, even if you are not using the equipment on board.
- You are bringing your assistance dog into the cabin.
- Your leg needs to stay in a horizontal position (in a cast), due to medical reasons.
- You need assistance due to a visual or hearing impairment.
- You cannot climb stairs or cannot walk at all.
- You cannot walk long distances (for instance between the check-in area and the departure gate, between your gate and the arrival hall, or between gates when in transit).
- You need to make use of medical facilities aboard the aircraft (such as medical oxygen).
Requesting special assistance not possible or necessary
Bringing your crutches, walker, or cane on board is free of charge and can be done without reservation. We do not offer special assistance in case of fear of flying.
Arrange your own safety assistant or traveling companion
If you are traveling alone and you cannot evacuate independently in the unlikely event of an emergency, it is necessary to arrange a safety assistant who can assist you. You can either arrange it yourself or ask the staff at the airport to assist you with the matter. Without a safety assistant to assist you during your flight, boarding will be refused.
If you require help while administrating your medication, making use of the toilet, or eating, you need to arrange your own traveling companion to assist you during your flight. In these cases, we do not offer special assistance.
Special assistance via partner airlines
On flights operated by Vipper, you can rely on the availability of all special care services and facilities (upon request). However, some of our trips are operated by partner airlines. On these flights, not all services and facilities may be available. We advise you to check with your travel organization or directly with the airline to see which facilities you can depend on.
All types of wheelchairs, both manual and electric, can be transported as check-in baggage. Make your request as far in advance of your flight as possible, but at least 48 hours before departure, to give us enough time to make the necessary arrangements for you. The number of (electric) wheelchairs we can transport is limited and may depend on the size of the aircraft and/or ground transportation.
Max dimensions and weight of a wheelchair: 120 x 100 x 70 cm / 47 x 39 x 27.5 inch , 150 kg / 331 lbs.